Troubleshooting

Troubleshooting

Common issues and fixes:

• Policy Denied → Check policy rules, time windows
• HSM Unavailable → View /actuator/health/hsm
• Invalid Digest → Recompute hash, ensure algo match
• Queue Stuck → Check RabbitMQ status
• Approval Pending → Notify approvers
• Enable DEBUG logging for details

If problems persist, gather logs (API requests, worker logs, HSM diagnostics) and open a ticket with the collected artifacts.